FAQs

FAQs

Everything You Need to Know

Our VAs bring a mix of skills to the table, and you can pick someone with the expertise that fits your needs.

Let's begin with a quick 10-15 minute chat to understand your business needs. Our team will then match you with the right Virtual Assistant (VA), and once you both agree, it's time to get started!

Our remote team goes through a thorough screening, and we suggest building  trust gradually, just like with on-site folks. Your data is safe, and we suggest starting small and gradually giving more access. For extra password security, we recommend using LastPass.

You can chat with your VA in different ways, and we'll keep you in the loop on progress. Your VA uses tools to track their work, so you're always in the know.

Paying is straightforward, and we'll let you know if there are any extra charges. We want everything to be clear.

Our VAs manage their hours to fit your time zone. They'll be available when you need them.

We keep an eye on their work to make sure it's top-notch. You can check it too to see if it's what you want. If there are issues, we fix them fast. Your Client Success Manager is there to help too.

Yup, it's important to train your VA even if they know some stuff. Train them like you would a local worker.

Absolutely! You can ask for services that fit exactly what you need. We're flexible and can adjust what we do to match what you want.

Your Client Success Manager is here to help with any questions. You can reach out in different ways to make sure things go smoothly. Chat with us before signing up to get all your questions answered and discuss what you need.

 

Testimonials

What Client Says About Us

Berilana Smith Client

They have exceeded our expectations, providing not just virtual assistance but a seamless extension of our team. Their professionalism have made them an indispensable asset.

Jennifer Client

The virtual assistant services provided were not only efficient but also adapted seamlessly to our unique needs. Their virtual assistant services have truly empowered our team. The team is very cooperated, really appreciated.